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Testimonials:

I received my medium, wild caught, Pixie frog on time and in fine...
–Renee Davis

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I have purchased two different animals from this site: a red head...
–Julio

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My expectations have been exceeded! This is the first testimonia...
–Steve Catando

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Shipping Information

We ship all our animals via FedEx overnight delivery. Our live food items are shipped via UPS overnight delivery. Since it is very important that live animals are shipped the fastest way possible, when your order is ready to ship it will be next day overnight*. Please review the shipping table below to estimate when to expect a delivery time after your purchase.

*EXCEPTION to overnight shipping: If you live in a very rural or remote area your order may take TWO FULL DAYS to arrive. Even though you will be paying an overnight charge, due to remoteness or inaccessibility, next day shipping really means second day shipping. This is very important to consider because our live guarantee of delivery DOES NOT APPLY under those circumstances and ReptilesNCritters.com will NOT BE HELD LIABLE for animals that are lost as a result of longer second day shipping. It may be in the best interests of your animals to ship your package to an authorized FedEx shipping facility for customer pickup. Major Holidays: NO DELIVERIES on the following U.S. holidays: Thanksgiving (Last Thursday in November), Christmas Eve (December 24th), Christmas Day (December 25th), New Years Eve (December 31st). New Years Day (January 1st), and Independence Day (July 4th).


If you need to schedule a delivery other than the schedule provided in the table below you will need to leave a message with us at 347-587-3277 or email us.
Note: Hours phone calls are returned: Monday thru Friday 1PM - 6PM.

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UPS logo

Next Day Delivery Charges - All Live Animals

Live Animals - FedEx

Next Day Flate Rate: $44.95

Oversized Animals*

$20 extra per shipment

Live Food Shipping Charge - UPS

Variable based on location

Shipping Schedules

Order Placed on...

Your Order will ship:

Delivery day & time:

Monday

Tuesday

Wednesday 10:30AM*

Tuesday

Wednesday

Thursday 10:30AM*

Wednesday

Thursday

Friday 10:30AM*

*Thursday

Following Monday

Tuesday 10:30AM*

Friday

Following Monday

Tuesday 10:30AM*

Saturday

Following Monday

Tuesday 10:30AM*

Sunday

Following Monday

Tuesday 10:30AM*

*Guaranteed arrival before 10:30AM may be waived by FedEx/UPS due to inclement weather or other circumstances beyond FedEx's and UPS's control.
For further details please see the above paragraph on the page entitled "EXCEPTION to overnight shipping."


Notes:
1. New York State residents will be charged an additional 8.625% sales tax.
2. While we keep our website offerings current at all times, there will be occasions when we will run out of some critters unexpectedly even if you have already purchased a certain animal. We will inform you promptly if there is any items that cannot be filled.

Oversized Animals: Due to the size of certain animals we need to pack them in a large box or wooden crate. Oversized animals include large Iguanas in the 4-6 foot size range and extra large adult turtles, and snakes over 6 feet in length.

United States Shipping
We normally process orders within 1 business day. However, if your order is placed close to the weekend we will delay shipping until the following Monday. As a general rule, orders received Monday through Wednesday afternoon will ship the next day for overnight delivery the following day.

*Orders placed Thursday afternoon (after 12PM) through Sunday will ship the following Monday unless otherwise noted. Orders placed on Thursday morning (before 11:59AM EST) will ship the same day for Friday morning delivery. However, certain conditions such as inclement weather and availability may delay your shipment.

SPECIAL NOTE: WE DO NOT SHIP ANIMALS INTERNATIONALLY.

 

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