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Testimonials:

I received a pair of rubber boas that are properly sexed and robu...
–Robert Haase

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I just received my 2 ornate wood turtles. They were on time! As s...
–DEBI S

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Got my baby tree frogs today just like Robert said I would. They ...
–Kimberly Williams

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Shipping Schedule

Order Placed on... Your Order will ship: Delivery day & time:
Monday Tuesday Wednesday 10:30AM*
Tuesday Wednesday Thursday 10:30AM*
Wednesday Thursday Friday 10:30AM*
Thursday Following Monday Tuesday 10:30AM*
Friday Following Monday Tuesday 10:30AM*
Saturday Following Monday Tuesday 10:30AM*
Sunday Following Monday Tuesday 10:30AM*

*Guaranteed arrival before 10:30AM may be waived by FedEx due to inclement weather or other circumstances beyond FedEx's control. Also some areas of the country do not receive overnight deliveries due to their remoteness. For further details please see the shipping page and the paragraph entitled "EXCEPTION to overnight shipping."
No deliveries on the following U.S. holidays: Thanksgiving (Last Thursday in November), Christmas Day (December 25th), New Years Day (January 1st), and Independence Day (July 4th).

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Payment

We accept VISA, Mastercard, American Express, Discover and Paypal. All orders must be paid in full before the order will be shipped. We also accept checks and money order. For instructions on paying using those method please see our payment options page.

Information Regarding Our Live Delivery Guarantee:

• You must notify us by email or phone within the 7 days if there is a problem.
• You must accept your package on the first delivery attempt.
• We are not responsible for FedEx carrier delays or mishandling.
• We guarantee our shipments in most weather conditions.
• Refunds or store credit are issued at the management's discretion.
• All shipping charges are non-refundable.
• You are responsible for all shipping charges for any replacements.
• By placing an order, you agree to all of our Terms of Service and our Guarantee Policy.
• You are 100% responsible for knowing all of your state and local laws regarding the animals you are purchasing from us.
• Please read our complete Terms & Conditions Policy before placing your order.


 

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