I received my medium, wild caught, Pixie frog on time and in fine form. He was packaged nicely and healthy. He has ate twice, a goodly amount, and is active. I would order again from ReptilesNCritters. Robert answered my questions via email quickly. I'm really pleased with this purchase.
Renee Davis -
October 5, 2013
I have never purchased online until recently, and i was referred to this website by arachnid hobbyists. A little worried, I gave it a shot and purchased a skeleton tarantula. She was shipped and delivered just on time. to my dismay, however, she died within 3 days, showing awful behaviors. when she passed, I took a few pictures of her body and sent them to Mr. Robert Crespo, telling him that i was sure she was shipped during a pre-molt. Mr. Crespo got back to me very quickly and agreed that she was under the stress of a pre-molt stage when shipped. He offered to mail me a new tarantula free of cost! I decided to go with a different species, a Mexican Redrump. She was shipped that day and she arrived this morning. as soon as i unpacked her, she was full of energy and life and she's STUNNING. Mr. Crespo did a great job in correcting the situation and had made me very happy. thank you incredibly for the wonderful service!
Stephanie G. Martinez -
September 11, 2013
I've never had a better experience with the customer service department than I have had with Reptiles N Critters. My baby Suriname Horned Frog arrived so quickly and in great health. From this great experience, I will be a life-long customer. They went above and beyond.
Matt Di Serio -
July 13, 2017