I have never purchased online until recently, and i was referred to this website by arachnid hobbyists. A little worried, I gave it a shot and purchased a skeleton tarantula. She was shipped and delivered just on time. to my dismay, however, she died within 3 days, showing awful behaviors. when she passed, I took a few pictures of her body and sent them to Mr. Robert Crespo, telling him that i was sure she was shipped during a pre-molt. Mr. Crespo got back to me very quickly and agreed that she was under the stress of a pre-molt stage when shipped. He offered to mail me a new tarantula free of cost! I decided to go with a different species, a Mexican Redrump. She was shipped that day and she arrived this morning. as soon as i unpacked her, she was full of energy and life and she's STUNNING. Mr. Crespo did a great job in correcting the situation and had made me very happy. thank you incredibly for the wonderful service!
Stephanie G. Martinez -
September 11, 2013
I want to thank you for your great customer service, prompt shipping and most of all for "Miss Daisy". She arrived in a beautifully prepared shipping container with plenty of damp moss. After a soak and a rest, she devoured two worms. She has all fingers and toes, plump, in great shape. Thank you again!
Laura Grosvenor -
April 5, 2012
I was counting fingers and toes as I was taking them out of their shipping box. I am pretty sure most of what I got was WC but all stayed on my hand and took a butter worm; one curly tailed took 3. The red sided skinks were so sweet and gentle. Till one saw the beetle the super-worm turns into and in a flash it was on it and killed it rather savagely then spit it out and walked away. Everyone acted like they had already been played with and liked it. Couldn't ask for a better shipment. All toes and fingers, all eating right away, two pair are already mating, no fighting, smart enough to find the water fountain right away. I had put really warm water in them before I opened the box and a lot of the skinks sat on top of where the water comes out like it was their personal water jet. Ordering more right away. Talk about quality and knowledge of staff.
Sharon Webb -
February 29, 2012