I have never purchased online until recently, and i was referred to this website by arachnid hobbyists. A little worried, I gave it a shot and purchased a skeleton tarantula. She was shipped and delivered just on time. to my dismay, however, she died within 3 days, showing awful behaviors. when she passed, I took a few pictures of her body and sent them to Mr. Robert Crespo, telling him that i was sure she was shipped during a pre-molt. Mr. Crespo got back to me very quickly and agreed that she was under the stress of a pre-molt stage when shipped. He offered to mail me a new tarantula free of cost! I decided to go with a different species, a Mexican Redrump. She was shipped that day and she arrived this morning. as soon as i unpacked her, she was full of energy and life and she's STUNNING. Mr. Crespo did a great job in correcting the situation and had made me very happy. thank you incredibly for the wonderful service!
Stephanie G. Martinez -
September 11, 2013
i was so excited to receive my ornate tortoises.they came healthy and bright eye w no harm shipping them in 15 degree temps. do not be afraid to order in these temps. i am so happy and satisfied w my order. even w writing they did communicated on the weekend which totally impressed me., thanks so much for my ornates. deborah
Deborah Schmitt -
February 6, 2018
I just received my eastern mud turtle he is so tiny and full of life he ate within minutes of being unboxed awesome turtle will buy from again!
Carl Hepler -
September 26, 2013