I originally ordered a big eye tree frog. Later I found out they were out of stock, so I asked to be notified when they got them back in stock. They actually did notify me which was great. Most reptile suppliers say they will, but don't. I placed my order on a Friday and got my critters early Tuesday. They all arived alive and beautiful! They are great with communication amd customer service. Even though I was ordering from 3000 miles away I felt as though i was face to face and in their store!
December 1, 2014
I had ordered a Red Eyed Tree Frog about a month or so ago. She arrived, beautiful and healthy. Although, she ended up with a small wound on her nose from shipping. Our frog ended up getting sick and after several vet visits, didn't make it. Robert at Reptiles-N-Critters was fantastic with answering my questions on how to care for the sick frog. I wrote to him when the frog died and he offered to ship me another one at no charge, I just covered the shipping. That was so wonderful! I just received my new frog today and she is just as beautiful and this time did not get injured in shipping. Thank you Robert for all your help! We are happy customers!
May 8, 2013
Wonderful company! They had the BEST customer service!!!
Jessica B -
February 9, 2012