I ordered a few of the leaf frogs and leafs toads and got them the next day no problem. Opening the box realized that one set of frogs was wrong which made me a little scarred, but I let ReptilesNCritters.com know and the next day they had them replaced and into my hands by 10 AM and all looking great. I mean, can you ask for more? And Robert even dealt with my initial freak out as one never knows with the web, but here I can say for sure you are dealing with the best and any problem you have will be solved right away in a more then timely manor if you just let them know. I will do all my future business with them, just so much better then the rest, really gives me faith in people and getting anything live on the internet. Thank you so much again all the guys look great and calling a ton :)
Andrew Underwood -
March 15, 2013
Ordered one Herald Snake from here. She came perfectly packaged and healthy, no signs of any illess, and super friendly! Really sweet and beautiful snake. Thank you guys!
May 18, 2021
I had ordered a Red Eyed Tree Frog about a month or so ago. She arrived, beautiful and healthy. Although, she ended up with a small wound on her nose from shipping. Our frog ended up getting sick and after several vet visits, didn't make it. Robert at Reptiles-N-Critters was fantastic with answering my questions on how to care for the sick frog. I wrote to him when the frog died and he offered to ship me another one at no charge, I just covered the shipping. That was so wonderful! I just received my new frog today and she is just as beautiful and this time did not get injured in shipping. Thank you Robert for all your help! We are happy customers!
May 8, 2013